With so many choices for business phone service providers today, finding the best value for your dollar can be daunting. The telephone landscape is littered with expensive offerings from service providers who may sound cheap, but which have serious limitations that make their services less useful. To ensure you get the most value for your money, it pays to shop around. Start by evaluating your current company needs and evaluate what telephone service would provide the most benefit to your business. Once you have determined your needs, start looking at providers by comparing the various features each one offers.
Here are just some of the different features that some of the more popular business phone service providers include: voice-over-ip, VoIP, three-way calling, video conferencing, video-call forwarding, conference calling, voice transcriptions, and more… This is just a partial list. Some of the top providers even offer mobile services such as sending voice messages and faxes through their network. If your business makes use of VoIP frequently, you should check out the possibilities provided by RingCentral. With RingCentral, your calls are placed through your business cell phone and you can receive voicemails on your cell phone as well.
One of the most useful features provided by business phone service providers today is voice mail options. If you need to send out notices, sales letters, invitations, thank you notes, or any other business related communication, you’ll find that with SIP trunks and IP telephony, this is extremely easy. SIP trunking allows users to make voice calls over any internet connection, instead of using traditional phone lines. SIP trunks and IP telephony also allow companies to utilize voice mail with fax capabilities.
Business phone service is a growing business, so there are many new options available today. These days, most providers now offer a variety of calling plans, which work for small to mid-size businesses and larger businesses alike. In addition, many providers now offer free phone calls to cellular phones. And if your company makes use of VoIP frequently, such as connecting from a computer to your office phone line or from your cell phone to your office phone line, most providers also provide free voice mail options for customers.
Many business phone solutions providers offer voice mail with a monthly fee. The cost varies by provider and service plan, but is usually less than traditional voice mail charges. Traditional voice mail typically charges one flat rate per month for unlimited calls to local or toll-free numbers. However, this flat rate can quickly add up if you send a lot of unsolicited messages. SIP trunks and IP networks do not have this same problem.
Today’s providers offer a variety of channel choices for businesses. Many providers of traditional phone lines also offer video conferencing services in a variety of venues, from meeting rooms to convention centers to mobile units and video conferences. Business phone lines are often used in information technology departments as well. For example, some IT companies may use video-conferencing services on a regular basis, while other companies may choose to outsource the service to an independent vendor.
With today’s advanced business phone systems, customers can expect to hear a live person answer the phone. Even if the customer isn’t in the same room as the representative, the voice quality is likely to be much better than with a traditional PBX. Good phone systems also use caller ID so that businesses can see who is calling at any time, day, or night. Some providers even offer virtual receptionists who take the place of live receptionists. This gives businesses the ability to have someone on the line for just the necessary calls, which can save time and money.
Business phone service types are likely to continue to change over time as more businesses discover the benefits of a cloud-based system. Different types of services are likely to emerge, such as virtual receptionists, video conferencing, and business phone service types that incorporate VoIP. Depending on how your company works and what you need from your phone system, there is likely to be a provider out there that will meet your needs.