Business telephone systems offer many communication options for small businesses. There are many choices when it comes to choosing a telephone system for your business, including phone, voicemail, fax, voice mail, and even internet voice calling options. In this article, we will explore some basic information on how business telephone systems work.
The two most popular options are the traditional landline system and the business phone systems VoIP (voice over IP). Let’s take a closer look at each. Traditional landline telephone service, also referred to as POTS, have always been in existence since the inception of the first telephone.
This type of business telephone service offers three options for communication. First, there is the public switched telephone network (PSTN). This is the backbone of all small business phone solutions. Next, there is the private branch exchange (PBX) phone system that offers only two options: a private connection and a toll-free number. Lastly, there is the IP telephony or Voice over Internet Protocol (VoIP) phone system that offers three different communication options. All three options are available through the use of a cable or wireless connection.
VoIP solutions offer some unique features that cannot be found with other traditional phone services. One of these features is an unswitched inter office connectivity, or UOC. This allows you to connect to more than one office by using the same IP network. This is beneficial because it enables you to serve customers at multiple locations. Another feature of VoIP small business phone services is the ability to send voice mail to mobile devices such as Blackberries and iPhones and to send faxes and emails to business addresses around the world.
When converting your small business landline phones to VoIP equipment, you will need to obtain a dedicated IP phone system. There are several companies offering this service, and it can be achieved in-house or through a managed VoIP service provider. Both options provide the necessary functionality, but in-house systems have the added benefit of being more cost effective. Some providers offer discounts on the hardware itself and installation costs when customers purchase their own equipment. This lowers the overall cost of setting up your new telephone system.
If you decide to go with a managed business telephone service provider, you can take advantage of special pricing plans. Some providers offer a set fee for all phone calls made using their IP telephony systems. Other companies may charge a flat monthly fee for their services, regardless of how many numbers you decide to call. Still others may allow you to have an unlimited number of telephone calls made within a specified time period. No matter what type of phone plan you choose, most providers make it easy to track and manage your telephone numbers.
For many people, one of the biggest benefits of VoIP is the ability to use voicemail. With many business phone services, the voicemail is either hosted on an external server or a part of your regular email software. This means that all incoming voicemails will appear in your email inbox. However, there may be times when you receive an unwelcomed voicemail, or you may want to listen to it now instead of deleting it. If you have a dedicated IP phone system, you can install a Voip server on your network that will then handle voicemail messages and transmit them to your email account.
With an IP business telephone provider like RingLeader, you can enjoy improved voicemail, better customer service, and enhanced business productivity. These perks can help grow your business.