The recent surge in demand for VoIP solutions and the corresponding increase in competition have put VoIP at a distinct advantage over the current market dynamics. Corporate VoIP is cost effective compared to traditional telecommunications solutions and offers a wide range of advantages. The benefits of VoIP can be realised through its scalable nature – a single IP network can accommodate numerous call centres with different bandwidth capacities and capabilities. It also allows enterprises to reduce operational costs and has an immediate impact on workforce morale and employee engagement. VoIP solutions can also significantly improve communication quality as it provides improved voice clarity and calls are received and delivered on time.
There are several options available for business owners who are looking to implement VoIP. One of the most popular options available is free VOIP calls. Free calls are the most affordable option, as they require no long distance charges. Business owners can use voice over IP to make local, STD or ISD-less calls within a specific area for free. This facility is ideal for low-cost off-net calls as well as mobile communication.
The benefits of VoIP in corporate communications solutions can also be realised through unified communications solutions. unified communications solutions are advanced telephone systems that incorporate all the elements of VoIP into one integrated solution. The primary advantage of unified communications solutions is that users need not purchase separate devices to make telephone calls as all calls can be made from the same device.
In order to provide corporate voice services, it is important to have a scalable IP telephony system. This is where your company’s IP telephony service is split into multiple modules such as the Internet protocol (IP) phone and voice-data networks. The IP phone enables an internet connection to connect with the internal switch of the IP phones. The voice data network uses a gateway installed within the telephone system and functions as the provider interface to the IP network. This ensures that your company’s IP telephony systems are scalable, redundant and extremely resilient.
There are two basic categories of VoIP telecom solutions. These are Analog Telephone Systems (ATS) and Digital Phone Systems (DPS). With the use of analog phones, you can convert voice signals to data. With digital phone systems, a user connects with an IP phone using a USB port. These two types of telecom solutions differ in many ways. The primary difference is in pricing and cost effectiveness.
For a small business or small to medium sized enterprises (SMEs), the choice of telecom solutions will depend on how much they are willing to spend on VoIP services. Analog telephony services are more affordable than corporate solutions. This is mainly because analog phones do not involve any long distance charges. Also, they are cheaper as compared to VoIP. The biggest advantage of analog phones is that they allow the user to make free calls.
On the other hand, corporate voice services will be expensive. They are priced higher due to their inherent features and qualities. Corporate solutions are best suited for large contact centers. In this case, the system would have a number of IP phones linked to a single computer.
There are several advantages of utilizing these solutions over off-net and on-net phone systems. Apart from being able to meet the growing demands of customers, the telecom providers can also increase revenues. However, some disadvantages of corporate VoIP services could be a decrease in productivity because employees would be less inclined to use their office phone for personal reasons. If the company is planning to implement VoIP services, then it is important to conduct a thorough analysis of its operational requirements, bandwidth, cost, and other factors.