RingLeader Blog

The Most Reliable Communication During Disasters

August 24, 2022

Disaster recovery: At any given time, your business can face the threat of communication disruption by natural disasters. For example, hurricanes, earthquakes, or extreme weather. Technological issues are common occurrences that affect organizations and usually cause a loss of productivity.

Gartner Research estimates that businesses in the US lost more than $300,000 per hour on average because of downtime. Unfortunately, many companies can’t afford this kind of expenditure, so every business needs a plan for every eventuality.

That’s where the value of RingLeader’s disaster recovery services comes in. Tools that enable your business to recover quickly and protect your communications can help you prevent a crisis from compromising your services.

While we cannot predict a few disasters and outages, protecting your organization from communication disruptions can be done ahead of time to mitigate damages and get services back promptly.

What disaster recovery solutions does RingLeader offer?

RingLeader offers the following solutions to help businesses have uninterrupted communications to prevent loss of productivity and revenue:

Disaster Recovery

You can use RingLeader to failover to a RingLeader SIP Trunk in the case of an emergency outage using your IP desk phones or the CrowdVoice app. Even if you use another provider for your phone service, you can still use RingLeader for a backup connection to their data center. The DisasterRecover bundle costs $40 per month and includes 100 minutes, one DID, and two call paths.

While we cannot predict a few disasters and outages, protecting your organization from communication disruptions can be done ahead of time to mitigate damages and get services back promptly.

Auto-Forward

Ringleader’s Auto-Forward service takes advantage of intelligent routing in case of a phone system outage. When your phone system goes down, RingLeader automatically detects the failure and redirects incoming calls to a backup destination. SIP calls from your business phones will seamlessly reroute to an analog, PRI, or wireless destination if your phone system goes offline.

The service ensures that calls get routed to someone at all times. After service restoration, calls automatically return to your original internal number. It requires minimal effort to activate the service but no longer requires action, installation, or resetting on your part. Auto-Forward is an easy investment of just $10 per month.

CrowdVoice Continuity

With CrowdVoice Continuity, you can have your on-premises PBX mirrored in the RingLeader cloud. Hence, even if your PBX goes down, you can still keep your business running by having your team use the RingLeader mobile app.

Cloud-based communication systems are ideal for organizations that want to save money by outsourcing their communication needs to the cloud. CrowdVoice Continuity provides the means for customers to achieve this goal by combining the cost-effectiveness of on-premises SIP Trunking with the availability of cloud-based redundancy.

The platform provides native SIP Trunking capabilities with almost all major PBX systems (i.e., NEC, Panasonic, Avaya, Cisco, and Mitel). In particular, CrowdVoice Continuity allows users with on-premises PBXs to create a cloud-based backup in the mobile app and failover during an outage.

This service is available at $2 per user per month.

In Conclusion

Every business is at risk of disasters, whether hurricanes, tornados, fires or more. The threats of nature can cause business interruption at any time. However, you cannot predict when an event will occur, and thus, you should have a business continuity plan in place.

While we cannot predict a few disasters and outages, protecting your organization from communication disruptions can be done ahead of time to mitigate damages and get services back promptly. RingLeader’s disaster recovery solutions will be an excellent investment for your business.

Let’s talk about options to safeguard your company in a disaster. Contact RingLeader by clicking here. Or call us at 866.384.3747.