Finding the Best PBX System for Small Businesses
When people think of a PBX system, what usually comes to mind is something big, clunky and really big. These days though, you don’t need to own a huge piece of real estate to get a PBX solution. In fact, some of the smallest businesses can get their own PBX without much trouble. The solution can include basic features like call forwarding, voicemail and even faxing – all of which can save a great deal of money in time and money spent on having to maintain such a system.
For small to medium-sized businesses, having a virtual PBX makes a lot of sense. These days it’s not necessary to run an expensive and massive phone system. Instead, the internet connection could be used to provide telephony functionality. As long as a broadband internet connection exists, your callers can simply use a normal computer or even a smart phone to make a call. Here are some other benefits that many small businesses stand to gain from this type of phone system:
Reduced overhead. Most small and medium-sized businesses don’t require as much in the way of call handling equipment and facilities as large companies do. Because of this, it’s possible to cut costs by using a virtual PBX phone system instead of a traditional pbx phone systems.
More efficient. Traditional pbx phone systems aren’t capable of being set up in a manner that maximizes efficiency. This means that each call is handled separately and that calls are routed according to who made the call first. This can result in delays in call routing and can also result in a loss of productivity in the workplace. Invisalign technology offers call routing according to whoever is making the call so that calls are routed as needed. This results in increased efficiency and productivity.
More enterprise features. Many small businesses find it difficult to justify investing in complex enterprise features like voice mail when the tax system has everything they need. When hosted as a virtual service, many businesses can enjoy access to these enterprise features at a significantly reduced price.
No call forwarding. The primary advantage of a virtual pbx system is that it offers mobile connectivity. This allows small businesses to handle their calls in any location as long as they have access to a cell phone signal. Many businesses also find it more convenient to receive calls while on the go. Calls can be placed anywhere a cell phone signal is available. This eliminates the need to buy landlines or make other arrangements for receiving calls.
Private branch exchange. A private branch exchange is where two or more call centers are connected via a telephone network. One call center will be located in the location of the other call center. This setup allows businesses to save money by reducing costs associated with long distance calls. Many businesses also find it easier to deal with employees during business hours and when they are at their desk, rather than having to deal with customers during times they are not available.
VoIP systems have become increasingly popular for several reasons. These include cost savings associated with establishing a private telephone exchange, the ability to connect voice traffic over the internet, and the ability to establish direct conversations with people around the globe. These IP pbx phone systems offer all of these conveniences for the small to medium sized business owner.
Most small businesses will use a pbx system to manage their telephone communication needs. There are several different types of options available to small businesses. Some of the most popular enterprise features include auto attendant, hold, dial by name, find me follow me call forwarding, night service, and premium options that include call screening, call conferencing, call routing, and music on hold. Premium phone plans usually have the most advanced features available. For a small business this often means a monthly subscription fee that is significantly less than the cost of purchasing a conventional phone call plan.
When selecting a PBX system for small business, it is important to select a company that has experience with the IP by technology. Many companies that offer this service also offer a traditional phone network, which can make integration easier. Many IP pbx companies also provide virtual pbx phone networks. This allows a business to have a private branch exchange (PBX) without the expense of a hardware purchase.
There are many companies that offer hosted solutions for IP pbx systems. Hosted solutions provide all of the resources and features for managing a private branch exchange without installing any hardware. However, some of these companies charge a monthly or annual fee for the use of their servers and tools. There are many low cost, reliable hosted business phone systems available for small businesses to choose from that meet all of their communication needs.