How to Choose Between a PBX System for Small Business and a Traditional System
A PBX for small businesses is an excellent way for a business owner to improve the quality and efficiency of his or her company. A PBX system offers the company owner various options for handling calls. It consists of a phone system that receives and dials calls as well as delivering announcements to callers. A PBX can help reduce costs and improve productivity.
The most popular type of PBX phone systems includes landline and mobile service. Landline services are offered through regular phone lines, while mobile services use IP networks, such as GSM/GPRS, CDMA, and UMTS. Some providers offer VoIP services as well. IP phones work by using internet protocol rather than analog signals.
Various types of PBX phone systems are available. Businesses may select a pbx system from among these based on the needs of their business. These systems can offer call routing and automated attendant features, which simplify the process of handling calls. There are also comprehensive voice mail options. Several organizations, such as banks, law offices, hospitals, and government establishments, require advanced enterprise features.
Most small businesses use pbx phone plans to enhance productivity. Large businesses, too, frequently utilize this type of phone system. Large businesses, too, encounter the need for more advanced voice applications, such as auto attendant, address list maintenance, and call forwarding. Many businesses, such as hospitals and government establishments, find it convenient to have these services. A tax system offers them all these features and more.
One advantage that a virtual PBX has over its traditional pbx phone systems is that it provides users with added features. Some companies, such as law offices, have legal transcription requirements. With a traditional pbx system, these requirements could not be fulfilled because of a lack of dedicated lines.
A virtual pbx system allows businesses to save money because there are no long-distance charges. This feature is especially useful for businesses that have offices in various locations. Aside from the fact that the internet connection is required for billing and scheduling tasks, telephone conferences are also facilitated through this type of phone system. A conference call can be made even when one’s internet connection is poor.
Another advantage of having a private branch exchange is a better scalability. A virtual pbx system for small business may be setup within a few minutes. Businesses can quickly adjust their phone networks to accommodate the growing demand for services. The size of a company could increase without the need for drastic changes in its phone network infrastructure.
One of the disadvantages of using a virtual pbx phone system is the cost of maintaining the phone network. The system may be expensive because of the number of lines and offices that need to be connected to the system. Most of the time, companies have to maintain several lines just to service a single branch office. There are also monthly fees involved. Virtual pbx systems are more appropriate for medium to large-scale businesses.
Another disadvantage of using a traditional telephone exchange is the inconvenience of switching to this new technology. Business phone systems are bulky and heavy. Voice over IP pbx systems are compact and lightweight. This means that telecommuters have more flexibility when they are commuting. It also makes it easier for employees to switch lines when they move to another location. Telecommuting becomes easier when employees use VoIP systems instead of regular telephones.
A lot of small businesses, especially those that have limited staff, cannot afford to maintain their own PBX system. The cost of maintaining a PBX depends on the size and number of the offices that are being serviced. For some businesses, it is cheaper to outsource than to maintain their own PBX. One drawback of a home-office business phone service is that many times the home-office business phone service company charges the business for extra features like caller ID, call waiting, and voicemail.
For some companies, it makes more sense to have a private branch exchange (PBX) instead of a PBX system for small business. A private branch exchange has its own dedicated phone line, which can be used by employees for internal business calls. If calls are needed outside of the company, the outside company calls can be placed through the dedicated phone line. Private branch exchange services typically offer more flexible features, better sound quality, and better call routing than a typical tax system.
Both of these options provide different qualities of communications for small businesses. Businesses need to determine which type of communication fits their needs the best. Both of these options have their pros and cons. A good idea is to consider whether the extra cost is worth the advantages. The decision will be based on a combination of cost, service, and the size of a business.