If you have a small business and want to upgrade to a PBX system, you may wonder what kind of system you need. The basic answer is that any successful business needs at least one PBX system. However, it is possible that you are wondering what kind of system you need for your particular business. In this article we will explain different types of PBX and how they work.
The first two PBX plans we will discuss are off-site systems which are necessary to installed and maintain in the on-site of your business. These are mostly used in the commercial field and are not available for small businesses. These usually include a switching board, voice processing equipment and a phone closet. These units require an installer to perform all the tasks required by the plan. There will likely be some employees that will need to install the hardware and may need to use a few services such as an IP PBX or Voice over IP (IPc). A few providers actually provide the equipment and the remaining work can be completed by the employees.
Hosted PBX provides the capability to manage calls with voice over IP (VOIP) instead of the conventional phone lines. You will need a private network for your hosted system. For your business to take advantage of hosted services you must have a private IP network that is properly connected to the rest of the world. For this you will need a hosting company that offers IP-based voice and data solutions. Typically the provider offers both voice and IP communication. For smaller businesses a hosted solution is more cost effective than having a separate on-site system.
Another type of hosted service is called Voice over IP (IP VoIP). This is a voice communication solution that makes use of internet telephony rather than traditional telephone lines. This type of service does not require a separate IP network from your private network. Rather, all phone calls are made within the same network. A company that provides this service also offers IP-based phone features like call forwarding, simultaneous ring and call waiting.
With hosted IP systems there is usually no difference between the telephone handset and the IP phone system. In fact any IP-capable hardware can be used as long as it has been certified to handle voice traffic. Hosted systems can be provided by almost any broadband Internet provider and sometimes by the same provider that provide the local phone service. Some providers that provide hosted IP service are AT&T Uverse, Verizon FiOS and Altec Lansing.
Many small businesses will opt for an atlantech phone service provider because they have certain advantages. These include the ability to select a unique phone number for employees and clients, reduced IT expenses and better cash flow. Furthermore, some atlantech online providers offer round-the-clock technical support. When using an atlantech phone service provider with web-based software, customers can receive remote assistance if their computers become infected with viruses or other malware.
PBX phone systems have been around for decades but there are new advances in voice messaging technology that have dramatically improved the quality and efficiency of communication for small businesses. Hosted IP phone systems are a cost-efficient way to communicate with employees and customers across the country and around the world. Atlantechs are now available in many models, but they differ in the types of features and options that they offer. Some of the features that IP phone systems with web-based software can include: voice mail, call forwarding, call waiting, video conferencing, remote assistance, music on hold, three-way conferencing, call transfer, fax to email and more.
IP PBX phone systems are usually networked through a public internet connection (ISP). In order to take advantage of these benefits, companies need to invest in IP telephony IP byobutchery. An atlantech with this type of technology is called an enterprise VoIP service provider (EVP). An atlantech that offers hosted IP telephony services is called an atlantech independent network provider (IO). These two types of service providers typically work in collaboration with each other to provide an improved and comprehensive IP telephone system.