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RingLeader Blog

Get the inside perspective on the ideas that move and shape our company.

Why IT Managers Should Follow the Cloud

    Why IT Managers Should Follow the Cloud   Let’s face it. IT Managers can be a serious bunch, and who can blame them? What falls on their shoulders is an expectation to not only see the future, but also build the future. Using terms and technology that many...

5 Things You Need to Know about the Future of SIP

   While some companies have already begun the new fiscal year, others continue to prepare budgets for 2020. Now more than ever, businesses are turning to SIP trunking for the most reliable, cost-effective communication solutions. Here is what telecom experts need to...

How B2B Sales Can Benefit From Social Selling

   (This article appeared previously on the Harvard Business Review) Outbound B2B sales are becoming less and less effective. In fact, a recent survey found that connecting with a prospect now takes 18 or more phone calls, callback rates are below 1%, and only 24% of...

Solving Backwards: An Underrated B2B Sales Prospecting Strategy

  (This article appeared previously on LinkedIn.com)    Many talk about the art and science of B2B sales. But what about the math?  In arithmetic, you can solve a problem by beginning with the answer and applying operations in reverse to find the starting number. Your...

Top Metrics that Measure Inbound Call Center Performance

Front-facing employees are the lifeblood of a business. Being in the frontlines, they brave through the challenges that come with delivering great customer experience on a daily basis. According to a 2017 report from Microsoft, 97% of global consumers say customer...

The future of sales: 6 skills every B2B sales rep needs

“So what happened next?” Last Saturday on the subway, I found myself accidentally eavesdropping on the group of strangers opposite me. The story being told was so compelling that I (almost) missed my stop in an attempt to hear the end. Stories have that effect on us....

8 Strategies for Effective Contact Center Management

A contact center agent deals with stress on a daily basis, and it can get pretty taxing. But a contact center manager is no exception. The stakes have always been high and the pressure is on for the upper management. Imagine having to balance operational costs,...

What is SIP Trunking?

By 2018, American telco Verizon will have ceased its ISDN services—a platform for voice, video, and data exchange introduced in the ’80s by the CCITT—in the entire country; in the United Kingdom alone, ISDN lines have seen a decrease of 3 million from a statistical...

Why Group Texting Just Isn’t Cutting It Anymore

There are thousands of group texting mobile apps. From Facebook messenger to GroupMe and WhatsApp, everyone with a smartphone has likely used a group texting app at some point in their life.  Using group texting apps have made sense for a long time for a lot of...

4 ways to start using the cloud to communicate

  The cloud can be a great way to consolidate your business technology so it's accessible, cost effective, and secure at all times right? The answer is essentially yes. Sounds great right? Ok sure, but how do you ACTUALLY use the cloud? The answer is you have to adopt...

Refer a friend for additional savings!

Enter Your Information Enter Friend's Information By referring a friend to RingLeader™, you get 50% off one month's bill and your friend gets 50% off their first month's bill.* All your friend has to do is sign up. How it works: Enter in your friend's contact info by...

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