Virtual PBX services for small businesses provide the basic function of a full-featured, company-wide phone system at an affordable price. These virtual PBX phone systems are the preferred choice of many small business owners because of their cost efficiency and ease-of-use. With a virtual PBX system, businesses can install a phone system with features that would be otherwise unaffordable, such as voice mail, three or four ways calls, caller ID, and auto attendant assistance, to name a few. If you’re looking to install a phone system for your small business, you may want to consider a hosted telephone solution.
A hosted telephone solution is a phone system that is housed on a server and is accessed through the Internet. This type of phone system offers hosted IP phones with standard features such as voice mail, auto attendant assistance, conference calling, and Web conferencing capabilities at a much lower cost than most traditional PBX solutions. Hosted telephones have numerous advantages over other options, including cordless phones, traditional landlines, and internet-based call centers. Below, we’ll discuss why it’s better to have your phone system on a server, as well as provide a few of the best hosted telephone solutions for small businesses.
One of the key reasons that it’s better to have your phone on a server is security. A virtual PBX service provider’s server security is much better than a small business owner might realize. Most of these providers will utilize state-of-the-art encryption technologies to ensure that your phone calls remain private and confidential. Additionally, most of the hosted telephone solutions for small businesses feature dedicated IP addresses that are harder to track and more difficult to interrupt, even if employees leave the company.