RingLeader Blog

VoIP Phone Service for Small Businesses

March 19, 2021

A lot of people are asking, “Can I use a VoIP Phone Service for my Small Business?” The answer to this question is, of course, that you can use any VoIP Phone Service for your Small Business. However, before we discuss how you would go about using any of the VoIP services for your Small Business, let us first take a look at what is the VoIP, and why do people prefer them over regular phones? The VoIP is nothing but a technology that converts analog voice signal into digital data, which can then be sent over the internet wirelessly, either by plugging the phone itself, or by using a device called a Software VoIP Card.

Now, if we talk about how VoIP works, it will work like this, the user will dial a number, and the person answering the phone will hear the person on the other line. The VoIP Software will then convert these analog signals into digital ones, which can then be sent across the internet using either an internet phone system or a traditional telephone set-up. One of the biggest advantages of using VoIP as an alternative to the traditional methods is the fact that it offers a number of features and options that are not available with the traditional methods. One of these features is call recording, where in the past, small businesses would have to manually record all their calls, sometime even while on-site at the office, and store them in a folder. This may have resulted in unwanted duplication of calls, which no-one wanted.

Another great feature of VoIP, which many small businesses are now opting to implement is virtual phone numbers. With virtual phone numbers, small businesses can choose a unique number that will serve as their calling identity. To do so, they only need to implement a special plug-in into their website, which allows them to display their unique virtual phone number, and provide their customers with their full address. This way, customers can simply call the number on their caller ID and know their call has been attended to, without ever being forced to type out their actual phone number. The Grasshopper is one such VoIP solution.