RingLeader Blog

VoIP Phone Service: What is it and How Does it Work?

August 7, 2019

Classic analog signal phone lines are slowly going the way of the dinosaur, and for your business, it may be time to consider switching to digital Voice over Internet Protocol (VoIP) phone services. There are many advantages to using VoIP over traditional landlines, primarily being the ease of expanding the number of phones within your business network, as well as reduced costs for voice and video chat over large distances. Business VoIP phone service is a cost-effective addition to your company network, and VoIP providers like RingLeader can help implement a system that works even with your current hardware.

What Is VoIP Phone Service?

VoIP phone service can take analog audio signals via standard phones (with adapter), IP phones, smart phones, computers, etc., and convert them to a digital signal that can be routed through company IP networks and the internet. Business VoIP phone service allows a company to set-up a phone system that is easier to manage and can even connect multiple campus locations in a single network through an internet connection, making it easier and cheaper to communicate long distance with co-workers. Signal quality is also often much better with VoIP, compared to standard analog landline communications, so you get clearer audio, less interference, and fewer dropped calls.

How Does VoIP Phone Service Work?

When you implement business VoIP phone service, you will replace the classic landline phones with new IP phones, or just use smartphones or computers. Landline phones all connected from the phone to a server within the office. Then, for external calls, would go from the phone service provider system. This means your company would have two networks: one for landlines and one for standard IP network traffic. With a VoIP phone service, all phones connected to the system will instead connect to the company’s IP network routers, and then through the internet to your VoIP provider’s system (which sometimes can be the same provider as your normal network traffic.) This use of the IP network allows employees remote access to the company’s network for their voice and video communication needs, removing issues with the costs of long-distance calls. Employees can have their phones forwarded from the office to their smart devices anywhere in the world, which is ideal for business trips or any form of trip out of the office when they need to be contacted easily.

SIP Trunking

If you want your company network to separate voice from the standard data network, SIP (Session Initial Protocol) Trunks through an in-house PBX can be set up. SIP trunking for your business VoIP phone service adds a server in your network that handles all the voice traffic, then connects it directly to your VoIP provider. The biggest benefit to this would be to isolate your data and voice networks in case one gets over saturated with data, but you also have the added benefit of being able to integrate analog phone systems into VoIP without having to replace them or face unnecessary redundancy.

VoIP Phone Services Cost Savings

Many companies, when switching to business VoIP phone services, will often have a reduction in costs for their voice systems of up to 60%. This is because, with VoIP, businesses don’t have to worry about long-distance phone calls for clients or employees around the world. As well, analog phone services charge for their many phone features, where VoIP providers most often don’t.

Business VoIP Phone Service

If you are looking to reduce your company’s costs and increase ease of network management, then consider switching to a business VoIP phone service over your analog system. Contact RingLeader today to find out how they can help transition your company to VoIP phone services.