Startups need all the help they can get. Historically business phone services were pricey but necessary. Now with VOIP phone systems available, even small businesses can have all the enterprise features of a large company for an affordable price.
Communications are the backbone of any business and a critical aspect of healthy customer relationships. Finding the right communications solution for your company is crucial. VOIP and BYOC are technologies that work very well for small-to-medium-sized businesses.
What is VOIP?
VOIP stands for voice over IP, which is a phone service that uses the internet rather than old-school analog phone lines for communication. VOIP phone systems convert your voice into a digital signal carried over the internet. If you call a landline your voice is converted to analog before it reaches its destination. You can use VOIP for various methods of communication like calls, faxes, and even video calls.
How Does CPaaS Work?
Technology advancements have resulted in solutions like communications platform as a service (CPaaS). Using VOIP technology, a company can run all its communications through a single service that offers phone, SMS, alerts, conference calls, chatbots, call recording, chat, faxing, video, and more. The cloud-based platform allows your team to develop, run, and distribute different types of communications software. There is no need for any additional hardware or software.
Communications are the backbone of any business and a critical aspect of healthy customer relationships.
What is Bring Your Own Carrier (BYOC)?
Another great option for companies needing phone services is bring your own carrier service. BYOC offers the best of both worlds, allowing you to bring your own telecommunication carrier and use it in tandem with a CPaaS package. You get all the same features in your existing plan but backed by a cloud-based environment that provides scalability and mobility. You don’t have to have your phone service installed at one location; you can use it from anywhere. Enjoy cloud PBX functionality without switching software or workflows. If your carrier only offers voice, using the CPaaS, you can add additional functionality to your system and consolidate all company communications in one place.
The Benefits of VOIP and BYOC
Companies that have signed multi-year contracts with a phone service carrier can move their communications to the cloud without losing any money. Some other benefits include:
- Scalability up/down.
- Makes it easy to migrate to the cloud.
- Complete control over call routing/forwarding.
- Mobility – not limited to one location.
- Fewer service interruptions.
- Reduced cost.
- Keep existing phone numbers, and port them over.
- Global coverage.
- Improves communication management.
- Easy integration with other systems.
- Flexibility to add additional services to enhance features.
Choosing to bring your own carrier is a good business decision. You get high-quality communication services and enhanced functionality using a flexible, cloud-based option for an affordable price.
Learn More About BYOC
If you want to learn more about how to use CPaaS and BYOC for your company to streamline all your business communications, contact RingLeader today. We have options to suit any size company in any industry.
For a free estimate and review of your current phone system, click here.