VoIP has been around for quite some time but with the explosion of VoIP service providers in the market, it is easy to forget that it began as an innovation that many people hadn’t heard about even ten years ago. So how do you use VoIP and what are the benefits of integrating your business’ voice over Internet protocol? First, VoIP is a great tool to cut costs. Imagine if you were starting up a small business and you were using your home phone plan only to make international long distance calls. It would definitely add up to your expenses and that could put you out of business.
But VoIP allows you not only to make local calls but also to place international calls for significantly less. You don’t have to subscribe to a separate international long distance telephone plan. Instead, you can simply use your home phone number and the Internet to place calls anywhere in the world. To ensure that all calls are received by your computer, all you need is an Internet connection. The VoIP provider handles the rest.
Another great advantage of VoIP is that you can place calls from your smartphone, laptop, tablet, and even your mobile phone. You don’t have to be connected to your computer to take advantage of VoIP. Because VoIP uses the same technology as your regular telephone, you can even use it without having to connect to the Internet. As long as you have a regular telephone, you can place or receive an outgoing call. And you can do it from any location since your device connects to the Web wirelessly.
But VoIP isn’t only for businesses. Home users who want to cut cost and improve voice clarity can also take advantage of VoIP. With a broadband Internet connection, you can send voice messages from your phone or computer to your friend’s cell phone or to any other number anywhere in the world. You can also interconnect your voice and data plans so that if you have a high-speed Internet connection, you can talk with your friends and still make a phone call at the same time.
VoIP is also ideal for small business owners. Instead of renting large office phones and paying long distance charges for long distance calls, you can use VoIP services to minimize your expenses. VoIP providers provide a feature called International Auto Detect which allows you to specify the country codes for your calls. All your calls are billed according to the country where the recipient is.
For business owners who are constantly traveling around, they can utilize the Global Traveler allowance in VoIP. This feature lets you put a limit on how many calls you would like to place during a certain period of time. For example, you might set up a limit of calls to other colleagues within your organization during a weekend. You can still continue to make calls during your regular weekdays but only during your travel days.
A VoIP system is also an ideal tool for sales professionals. Instead of tracking each individual call record, which can be tedious, you can now view all call records in a consolidated view. You can then sort the records by date or time, so that you can easily identify customer records during your weekly meetings or by particular departments. You can also drill down into various customer categories to get more details. You will also have access to all call detail information, such as the name of the person calling, the company to which they are connected, and the call duration.
In today’s competitive business environment, it is essential that you are able to reduce costs and streamline communication. VoIP software solutions will enable you to reduce costs associated with voice and data over IP. You can enjoy the benefits of VoIP and save more money than ever before.