TEAMVOICE. MICROSOFT TEAMS – SUPERCHARGED!
Connect. Collaborate. Communicate.
Introducing TeamVoice! Without leaving the familiar Teams interface, add voice to boost connectivity with numbers and calling plans. Adding voice to Teams allows users to make and receive calls right from their Team’s dialer, thanks to direct routing with RingLeader’s Enterprise SBCs geographically dispersed across North America and partnering to nodes across the world.
Delight Customers
- Fully automated
- Superior usability
- Provides control
- Complete transparency
- Seamless experience
- Low overhead
- Increase satisfaction
- Reduce support
- Easily navigate
- Quickly onboard
- Instantly update
- Assign policies
- Prioritize routes
- Buy numbers
- Assign services
- Manage users
TeamVoice Benefits
- User licensing through Microsoft
- Auto attendants
- Call queues
- Voicemail with text transcription
- Easily conference in external callers
- Transfer calls
- Extension dialing
- Call Policies and routing
- Faxing with Microsoft Outlook
Backup Phone Service Strategies
Business-class phone & voice
Simply choose a minute bundle, and pay $4.50/month per user to enable business class phone and voice on your Microsoft Teams account. You can even port your current phone number to TeamVoice!
Microsoft 365 Integration
TeamVoice fully integrates with your Microsoft Teams account with phone service powered by RingLeader.
File Sharing
Easily share and store files, web links, photos, and videos in your group chats. All shared content is automatically organized in your dashboard, so everything is always at your fingertips.
Auto-Attendants and Call Queues
Upload or create custom AI greetings, music on hold, advanced agent selections and call overflow handling.
Voicemail
Custom greetings and voice to text transcription.
Channel-based workspace
Create shared to-do lists in any group chat and manage tasks big and small together. Add new items to a list, assign tasks to others, set due dates, and check off completed items.
Fax-to-email
Send and receive faxes with Microsoft Outlook or other email client.
Caller ID
Brand your business with a unique caller ID using TeamVoice.
Pricing
FreedomVoice
$12/month Inclusive
Domestic
TeamVoice Connection
$4.5/month Billed
Per user/month
Shared Channels
$19.95/month Shared Team Trunks
Simultaneous calls
Future Proofing and more
Be Future Ready
Partners and carriers can guide customers with in-app training, superior useability, and new capabilities. Focusing on the user experience will increase customer retention with essential features for automation and regular updates.
RingLeader benefits include: Porting automation, advanced E911, fax management, multi-platform support, pre-stage activations, and more. Instill confidence with customers by easily activating voice services to extend the value of any Microsoft
Event Management
Designed as an application in Microsoft Teams, TeamVoice was built with the oversight of the Microsoft AppSource team. TeamVoice adheres to all Microsoft design specifications for a seamless and secure experience for leveraging the Microsoft Teams platform.
TeamVoice is intuitive and simple to use which empowers business partners to manage voice deployments quickly and easily.
Reduce Support Costs
Simplify the process of managing and maintaining voice environments with graphical tools. Automation allows business partners to be responsive with minimal overhead. Bundle with managed services for moves, adds, changes, and deletes.
TeamVoice integrates seamlessly into RingLeader customer environments, quickly activates and manages user moves, adds and changes easily. Support change management instantly with a window into the entire portfolio of users with browse, search, select, add, and update functions.
Solution Capabilities
- Unlimited global calling for Microsoft Teams
- Microsoft Teams certified cloud contact center
- Advanced telephony and contact center analytics for Microsoft Teams
- Pre-built integrations for major CRM and Business Productivity Apps to support Microsoft Teams
- Send and receive SMS, MMS and Faxes from Teams
- Self service access to TeamVoice phone settings
TeamVoice
- Unlimited global calling for Microsoft Teams
- Microsoft Teams certified cloud contact center
- Advanced telephony and contact center analytics for Microsoft Teams
- Pre-built integrations for major CRM and Business Productivity Apps to support Microsoft Teams
- Send and receive SMS, MMS and Faxes from Teams
- Self service access to TeamVoice phone settings
Other DR Solutions
- Unlimited global calling for Microsoft Teams
- Microsoft Teams certified cloud contact center
- Advanced telephony and contact center analytics for Microsoft Teams
- Pre-built integrations for major CRM and Business Productivity Apps to support Microsoft Teams
- Send and receive SMS, MMS and Faxes from Teams
- Self service access to TeamVoice phone settings
When We Say Global, We Mean It
Call connectivity—and quality—shouldn’t stop at the border. TeamVoice provides crystal-clear calls with phone numbers in 120+ countries, unlimited calling plans in 47 countries, and full PSTN replacement in 46 countries.
It’s no surprise Gartner has recognized TeamVoice as a leader in their Magic Quadrant for UCaaS nine times in a row.
Teams Is Just the Start
TeamVoice for Microsoft Teams also integrates seamlessly into popular business apps and CRM tools like Salesforce.
Train your Teams users? You probably don’t even have to tell them. Between Teams and the other business apps, they can keep their current workflow without switching apps as CRM records get automatically updated.
Help Teams users extend their communications without leaving Teams, send and receive texts, multimedia messages, and faxes securely to customers, colleagues and partners, and stay compliant using your TeamVoice business number.
30-Day
Risk-Free
Trial
Get your fast, no-obligation quote now.
