TEAMVOICE. MICROSOFT TEAMS – SUPERCHARGED!

Better than a Calling Plan, Simpler than Direct Routing.

Without leaving the familiar Teams interface, add voice to boost connectivity with numbers and calling plans. Adding voice to teams allows users to make and receive calls right from their team’s dialer, thanks to direct routing with RingLeader!

Ringleader and Microsoft Teams integration

Delight Customers

Lead and maintain competitive advantage with quick, automated deployments to deliver quality engagements.

Fully automated
Superior usability
Provides control
Complete transparency
Seamless experience
Low overhead
Increase satisfaction
Reduce support
Easily navigate
Quickly onboard
Instantly update
Assign policies
Prioritize routes
Buy numbers
Assign services
Manage users

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RingLeader Benefits

Porting automation, advanced E911, fax management, multi-platform support, pre-stage activations and more. Instill confidence with customers by easily activating voice services to extend the value of any Microsoft page.

User activation
Auto attendant
Transfer calls
Firmware updates

Policy and routing
Call queues
Extension dialing
And more…

Backup Phone Service Strategies

Business-class phone & voice

Simply choose a minute bundle, and pay $4.50/month per user to enable business class phone and voice on your Microsoft Teams account. You can even port your current phone number to TeamVoice!

Channel-based workspace

Create shared to-do lists in any group chat and manage tasks big and small together. Add new items to a list, assign tasks to others, set due dates, and check off completed items.

Microsoft 365 Integration

TeamVoice fully integrates with your Microsoft Teams account with phone service powered by RingLeader.

File Sharing

Easily share and store files, web links, photos, and videos in your group chats. All shared content is automatically organized in your dashboard, so everything is always at your fingertips.

Video & Audio Conferencing

Create and join conferences using the Microsoft Teams interface.

Voicemail

Create and join conferences using the Microsoft Teams interface.

Fax-to-email

Send and receive fax messages using TeamVoice by texting a picture to a phone number and it will be delivered as a fax.

Caller ID

Brand your business with a unique caller ID using TeamVoice.

Numbers Inventory

Provides capacity to maintain a complete number inventory across all RingLeader acounts and phone systems. Track key data elements including user name, department, carrier, number type, reserved status, notes, and more. Automatically begin number porting, allocate inventory to a service address, or apply to an instance.

Pricing

FreedomVoice

$12/month Inclusive
Domestic

TeamVoice Connection

$4.5/month Billed
Per user/month

Shared Channels

$19.95/month Shared Team Trunks
Simultaneous calls

Additive RingLeader CARRIER CONNECT – Allows customers to bring their own bundles

Where RingLeader’s Partners Drive Customer Value

RingLeader’s TeamVoice is designed for partners and resellers seeking to increase focus on building and strengthening relationships as the customers’ trusted advisor to deliver superior value by simplifying operations to be extremely responsive.

The automated aspect of activation is a key reason why TeamVoice has captured the interest of so many customers and partners – from large enterprises to small businesses – across any vertical and for education or public sector.

RingLeader enables voice in Microsoft Teams by automating rote and repetitive tasks as well as reducing support overhead. TeamVoice is the foundation to deliver exceptional customer experience and eliminate the complexity of standard direct routing implementations.

Be Future Ready

Partners and carriers can guide customers with in-app training, superior useability, and new capabilities. Focusing on the user experience will increase customer retention with essential features for automation and regular updates.

RingLeader benefits include: Porting automation, advanced E911, fax management, multi-platform support, pre-stage activations, and more. Instill confidence with customers by easily activating voice services to extend the value of any Microsoft

Event Management

Designed as an application in Microsoft Teams, TeamVoice was built with the oversight of the Microsoft AppSource team. TeamVoice adheres to all Microsoft design specifications for a seamless and secure experience for leveraging the Microsoft Teams platform.

TeamVoice is intuitive and simple to use which empowers business partners to manage voice deployments quickly and easily.

Reduce Support Costs

Simplify the process of managing and maintaining voice environments with graphical tools. Automation allows business partners to be responsive with minimal overhead. Bundle with managed services for moves, adds, changes, and deletes.

TeamVoice integrates seamlessly into RingLeader customer environments, quickly activates and manages user moves, adds and changes easily. Support change management instantly with a window into the entire portfolio of users with browse, search, select, add, and update functions.

Solution Capabilities

TeamVoice

Unlimited global calling for Microsoft Teams
Microsoft Teams certified cloud contact center
Advanced telephony and contact center analytics for Microsoft Teams
Pre-built integrations for major CRM and Business Productivity Apps to support Microsoft Teams
Send and receive SMS, MMS and Faxes from Teams
Self service access to TeamVoice phone settings

When We Say Global, We Mean It

Call connectivity—and quality—shouldn’t stop at the border. TeamVoice provides crystal-clear calls with phone numbers in 120+ countries, unlimited calling plans in 47 countries, and full PSTN replacement in 46 countries.

It’s no surprise Gartner has recognized TeamVoice as a leader in their Magic Quadrant for UCaaS nine times in a row.

Teams Is Just the Start

TeamVoice for Microsoft Teams also integrates seamlessly into popular business apps and CRM tools like Salesforce.

Train your Teams users? You probably don’t even have to tell them. Between Teams and the other business apps, they can keep their current workflow without switching apps as CRM records get automatically updated.

Help Teams users extend their communications without leaving Teams, send and receive texts, multimedia messages, and faxes securely to customers, colleagues and partners, and stay compliant using your TeamVoice business number.

30-Day
Risk-Free
Trial

Get your fast, no-obligation quote now.