No, after your company is onboarded, licensed users will see a “Calls” tab in the same Teams app they’ve already become accustomed to without the end user needing to do anything.
Yes, user settings can be managed by end users if allowed by company administrators. Company administrators or RingLeader support can assist in creating or updating these features.
Unfortunately, not. At least one user in the organization is required to be fully licensed with a Zoom Pro license, and all other users require a US/CA Unlimited Calling Plan.
No, as long as the proper licenses are in place, users will see a “Phone” tab at the top of their Zoom client. Clicking on the tab will show a history of recent calls and the dial pad.
Yes, our fax ATA solution, which uses traditional fax machines, transmits via HTTPS. Our fax email offering is also HIPAA compliant as we use TLS for secure communications.
Yes. We prepend all outgoing faxes with special digits that our downstream faxing partner recognizes as used for faxing and uses the T.38 codec, which is the preferred codec for faxing over the Internet.
No, because inbound faxes that failed delivery are stored in our fax server until the ATA can reach out to our fax server to query for incoming or missed faxes.
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